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Modern customer journeys are far from linear. A chatbot or callbot must handle complex intents, incomplete information, and unexpected situations—not just recite answers from a knowledge base. With LLMs, the risk of drifting off-script threatens compliance and customer trust, while human teams can’t scale and service costs keep rising.
Complex customer journeys require AI that can take real actions. With AlloBot, AI Agents use Capabilities—direct connections to your systems—to book appointments, check availability, update records, and more. Journeys become seamless, executable workflows instead of scripted conversations.
AlloBot automatically ingests and indexes your knowledge—PDFs, webpages, help centers, internal docs—and breaks them down into granular chunks. AI Agents then use these Capabilities to retrieve only the most relevant pieces in real time (RAG), so every answer is grounded in your own verified content. The result: faster responses, consistent messaging, and no hallucination.
Our AI Agents never act on intuition. They follow workflows defined by humans, with clear steps, rules, and conditions. When specific triggers arise—sentiment, confidence, customer value, or sensitive topics—the agent transfers the conversation to a human. This ensures strong automation, continuously supervised and fully aligned with human judgment.
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a cost-effective solution with a 600% ROI
accuracy in identifying needs
reduction of your agents' workload
reduction in Average Handling Time (AHT)
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With AlloBot, you can create and launch your AI Agents in just a few days. Our low-code platform packages everything you need—from knowledge source ingestion and scenario creation to API connections that turn into Capabilities. No complex setup, no endless integration cycles. You build, connect, and deploy in weeks, not months.
AlloBot doesn’t stop at automation—it learns from every interaction. Through AlloIntelligence, our conversation analytics engine, we analyze exchanges between AI Agents and customers. The system identifies where the AI Agent lacks an answer or could perform better, then recommends new knowledge or improvements. Your AI becomes smarter, faster, and more accurate with each conversation.
Read more >AlloBrain is built to keep you ahead of regulation. Fully aligned with GDPR, SOC 2, and HIPAA, and ready for the EU AI Act, our platform ensures transparency, traceability, and full ownership of your data at every step.
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