- Embed in your website
- Launch in an e-mail
- Plug after a phone call
- Simply share the link
Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedbacks to your CRM.
Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers.
Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction.
In their feedbacks, your customers tell you about a problem they encountered?Bring them an answer in real time with our Smart Agent and improve the efficiency of your customer support.
Save time by integrating with your existing tools. You don't have to do anything, we take care of everything.
Rely on best in class AI to transform customer feedback into actionable insights, improve customer support efficiency, and enhance the overall customer experience
our customers get 4 times more feedback.
voice feedbacks contain 3 times more information than text verbatims
listen to 43% more detractors and build loyalty
70% more promoters share their experience
"In 2019, we sought to evolve our site and our customer journeys, leading three transformations at once: that of the technical architecture, that of the brand image and that of the fluidity of the journeys"
Understands and works in 82 languages
70% more promoters leave you a review
Offer a personalized response that meets the needs of your detractors
Identify and address customer pain points