Offer a better experience for your customers
The callbot answers your customers' calls autonomously
By leveraging our technology, the AlloBot callbot understands human language and identifies your customers' needs, responding in real-time.
This way, your customers receive an instant response for the most recurring requests, freeing up advisors to handle high-value calls.
Human capital development: consultants respond to high-value calls
Improved customer experience: when they want, customers receive an answer to their needs
Cost optimization: reduce your department's expenses: a cost-effective solution with a 600% ROI
Callbot with the greatest performances
Based on the best of conversational technology, AlloBot Callbot offers market-leading results and continuously enhances its performance through advanced machine learning algorithms.
Up to 55% of calls automated in autonomy
Find the best answer in real time
Continuous improvement through machine learning
LLM trained just for you
A tailor-made callbot,
With the Callbot, maintain a 100% pickup rate regardless of volume. AlloBot greets your customers on the phone, listens to them and meets their needs.
Follow the callbot's performance at a glance
Make adjustments to the course
Detect the emergence of new call patterns
Track pickup rate performance
Move quickly from data to action
The AlloBot callbot enables sending of SMS messages and emails, as well as triggering customer follow-up actions
Value your support agents
Combine performance and customer experience with the callbot
The expertise and empathy of telephone counselors are essential for providing an optimal customer experience for complex questions.
However, without Callbot, telephone counselors spend 65% of their time responding to simple and repetitive requests, to the detriment of complex requests.
With AlloBot Callbot, automate the processing of simple requests and enhance the work of the counselors by devoting 100% of their time to high-value-added calls.
AlloBot routes calls to the most proficient counselors based on topics and provides them with information about the customer's request.