Club Med elevate customer experience through NLP

Discover how AlloBrain brings Club Med deep customer insights using NLP technology.

Explore the case study

A solution that rises to meet your ambitions.

+9M

customer verbatim analyzed in 2023

600% ROI

Achieve a 600% ROI in the first year of production

4x

time more informations collected

4x + feedback

AlloReview helps SNCF collect 3x more customer feedback

4x more feedbacks

BUT improves the reputation of its stores with AlloReview

2M+ calls analyzed

Club Med Optimizes Customer Interactions with AlloBrain, Slashing Information Search Time by 60%

-84% Time to answer

DITP Boosts Response Efficiency with AlloBrain: From 19 to 3 Days

+70% promoters listened

Emma improves her Trustpilot rating with AlloReview

-26% de DMT

How does ADP automate 60% of its inbound calls with AlloBot?

-50% customer churn

LinkCity reduces customer churn by 35% with AlloReview

21% faster call handling

MNT reduces call handling time with NLP

5x more feedback

Parachut Insurance collects post-call customer feedback

-15% support ticket

Schneider Electric optimizes its customer service with AlloIntelligence

+3 pts Trustpilot

Sofinco uses AlloReview to improve its online reputation