Des supers pouvoirs en temps réel
Understand at a very fine level all the exchanges with your customers
More than a sentiment analysis, AlloIntelligence provides a detailed understanding of your customer interactions. Understand their satisfaction and complaint issues, their suggestions and recommendations, all with a degree of urgency and follow-up over time.
At a glance
AlloIntelligence provides you with a global understanding of your customer exchanges with weekly summaries and a detailed view of sub-categories on a 1-click dashboard.
Make informed decisions
Gain global understanding
No technical knowledge required
Identify trends in customer interactions
What are our customers' reasons for contact?
What are the new trends?
How to improve the payment stage?
How to retain occasional customers?
AlloIntelligence provides all the answers to your questions by using 100% of the information from your exchanges with your customers and their feedback.Request a demo >
Simply and quickly connected to all your sources.
Connect AlloIntelligence to all your customer data sources:
Customer / employee feedback tools
Incoming and outgoing calls
Ticketing, After-Sales Service
Identify areas for improvement
All the insights provided by AlloIntelligent make it the best assistant to improve your customer service performance.
Reduce the number of inbound calls by having a better knowledge of their reasons
Improve your customers' satisfaction
By saving hundreds of hours of analysis, you can spend more time solving the problems your clients face and coaching advisors to ensure better support.