AlloIntelligence's AI-powered quality assurance solution scores every interaction in real-time, so you can take control of your contact center support: listen to call recordings, find areas where your team can improve, and provide continuous feedback to encourage your agents to become better at what they do.
AlloIntelligence leverages real-time data to provide actionable insights, automating quality evaluations for 100% of interactions. Experience a seamless transition from quality monitoring to quality assurance with our AI-driven analysis.
Set your benchmarks with our customizable scorecards and metrics, designed to align with your unique business objectives. Our solution adapts to your needs, ensuring you measure what matters most.
Leveraging the latest advancements in conversational AI technology, AlloBot quickly and accurately understands each customer request to provide personalized responses based on the response history of your agents and/or a knowledge base.
Understanding of 82 languages
Multi sofware integration (website, ticketing tool...)
LLM fine-tuné pour maximiser la performance
Customized knowledge base, adapted to your company
Discover your Perfect Use Case today and unleash the Full Potential of Our Solution
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Conversational AI that Responds to Your Customer's Requests
AlloBot Callbot answers your customers' calls using the most advanced conversational AI.
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